Privacy & Data Protection
Privacy Policy

We collect only essential information required for providing our educational services:

• Personal identification information (name, email address, phone number)
• Student academic information and progress data
• Payment and billing information (processed securely through encrypted channels)
• Communication history and support interactions
• Technical data including IP address and browser information

Your information is used solely for enhancing your learning experience:

• To provide and maintain our chess education services
• To communicate important updates about courses and schedules
• To process payments and manage enrollments
• To provide customer support and address inquiries
• To improve our teaching methodology and course content
• To send educational content and learning materials

We implement robust security measures to protect your data:

• Encryption of sensitive data during transmission and storage
• Regular security audits and vulnerability assessments
• Limited access to personal information on a need-to-know basis
• Secure payment processing with PCI DSS compliant partners
• Regular backup procedures and disaster recovery plans

You have complete control over your personal information:

• Right to access and review your personal data
• Right to correct inaccurate or incomplete information
• Right to request deletion of your personal data
• Right to opt-out of marketing communications
• Right to data portability and transfer
• Right to withdraw consent at any time

We respect your privacy and do not share your information with third parties except:

• With your explicit consent for specific purposes
• With trusted service providers who assist in our operations
• When required by law or to protect our legal rights
• In case of business transfers, mergers, or acquisitions
• With educational partners for certification purposes only

We retain your information only for as long as necessary:

• Active student data: Retained throughout enrollment and 3 years after
• Financial records: Maintained for 7 years as per legal requirements
• Communication data: Stored for 2 years for service quality
• Inactive accounts: Data anonymized after 5 years of inactivity
• You can request early deletion of your data at any time